It has been confirmed that at 15:20,12 people had to be rescued from the cliff lift after the brakes had jammed.
Cleveland Fire Brigade have stated that crew from Coulby Newham, Middlesbrough and Saltburn attended the incident, when both the carriages were stranded.
All 12 passengers were eventually led to safety, in which Redcar and Cleveland Council said:
“As soon as it became clear a tram had stuck on Saltburn Tramway, our team initiated emergency procedures and alerted the fire brigade and did then all they could to assist to help make sure all passengers got off safely after the tram brakes seized.
“We apologise to the passengers for any distress this problem caused.”
The tramway will remain closed while the council investigates why the brakes jammed.